The Voices
Driving CX
Global executives and CX leaders will share insights on the future of customer experience in Indonesia and beyond.
Current Speakers
Distinguished leaders confirmed to share their insights at the summit
Daniel Fanny Judika Pisces
Tech Lead (AVP) – Leading Consumer Loyalty & Merchant Experience
CIMB Niaga
Connect
Our Global Speakers
Industry experts on CX
Suryaveer Singh
Head Loyalty CRM and Data
ENOC
Sonal Dawda
Head of Marketing & Corporate Communications
Dubai National Insurance & Reinsurance P.S.C
Shannon Quadros
Head of Customer Voice
Alshaya Group
Sagarika Nayak
Group Director – Customer Success & VOC
GMG
Sachin Kumar Badrinath
Chief Operating Officer
Tafaseel BPO
Pamela Bou Zeid
Head of Shared Services & CX
Al Wathba Insurance
CX Expert
ConnectLubna Khlifat
CX Expert
Co-Founder & CEO
Gallabox
Karthik Jagannathan
Co-Founder & CEO
Gallabox
Jon Barber
Vice President Marketing Communications
TECOM Group Dubai
Jessica Schroeder
Head of Corporate Communications & Government Relations
BASF
Jephin Mathew
Board Member
Dubai Contact Center Business Group
Hazem El Zayat
Chief Experience Officer – MENA
Ogilvy
Hamed Ahli
Head of Meydan Free Zone
Meydan Free Zone
Eman Talaat
Head of Experience Design
Department of Government Enablement
Digital Transformation & AI Expert
ConnectDr. Jassim Al Awadhi
Digital Transformation & AI Expert
Dinesh Dua
Chief Customer Experience Officer
Luxury Real Estate Developer
Deepak Pradhan
Head of Loyalty Program & CRM
ADNOC
Bhavana Gupta
Head – Marketing & Branding
Teraciel Group
Ankit Lathigara
Associate VP – Client Services Portfolio
Nasdaq
Ankesh Agarwal
Director, Group Customer Experience
Majid Al Futtaim
Anisha Sagar
Managing Partner
Créo Global
Anand Venkatasamy
VP – Customer Base Management & Partnerships
e&
Amit Ambekar
Head of Marketing, Engagement, Loyalty & CX
REDTAG
Adil Hasan
Director – Customer Experience
Teleperformance
Share Your Expertise
Join our lineup of global industry leaders and inspire the next generation of HSE professionals