Meet the Visionaries
Shaping CX
Executives and thought leaders transforming customer experience across the Middle East and beyond.
Karthik Jagannathan
Co-Founder & CEO
Gallabox
Karthik Jagannathan
Co-Founder & CEO
Gallabox
All Speakers
Industry experts and thought leaders joining us at the summit.
Suryaveer Singh
Head Loyalty CRM and Data
ENOC
Sonal Dawda
Head of Marketing & Corporate Communications
Dubai National Insurance & Reinsurance P.S.C
Shannon Quadros
Head of Customer Voice
Alshaya Group
Sagarika Nayak
Group Director – Customer Success & VOC
GMG
Sachin Kumar Badrinath
Chief Operating Officer
Tafaseel BPO
Pamela Bou Zeid
Head of Shared Services & CX
Al Wathba Insurance
CX Expert
ConnectLubna Khlifat
CX Expert
Co-Founder & CEO
Gallabox
Karthik Jagannathan
Co-Founder & CEO
Gallabox
Jon Barber
Vice President Marketing Communications
TECOM Group Dubai
Jessica Schroeder
Head of Corporate Communications & Government Relations
BASF
Jephin Mathew
Board Member
Dubai Contact Center Business Group
Hazem El Zayat
Chief Experience Officer – MENA
Ogilvy
Hamed Ahli
Head of Meydan Free Zone
Meydan Free Zone
Eman Talaat
Head of Experience Design
Department of Government Enablement
Digital Transformation & AI Expert
ConnectDr. Jassim Al Awadhi
Digital Transformation & AI Expert
Dinesh Dua
Chief Customer Experience Officer
Luxury Real Estate Developer
Deepak Pradhan
Head of Loyalty Program & CRM
ADNOC
Bhavana Gupta
Head – Marketing & Branding
Teraciel Group
Ankit Lathigara
Associate VP – Client Services Portfolio
Nasdaq
Ankesh Agarwal
Director, Group Customer Experience
Majid Al Futtaim
Anisha Sagar
Managing Partner
Créo Global
Anand Venkatasamy
VP – Customer Base Management & Partnerships
e&
Amit Ambekar
Head of Marketing, Engagement, Loyalty & CX
REDTAG
Adil Hasan
Director – Customer Experience
Teleperformance
Want to speak at the summit?
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